The purpose of a Gemba walk is to observe and understand the current state of a process, including the flow of materials, the use of equipment, and the interactions between employees. By walking through the process and observing first-hand, leaders can identify areas of inefficiency, delays, or bottlenecks that may be causing problems. They can also identify opportunities for improvement and gather valuable input from employees who work on the process daily.
After understanding the process, the leader works on improvements to help those individuals address their problems and help them overcome obstacles. This shows that the leader is truly respectful and wants to help.
Helping each other is one of the most important things we can do. By helping one another, we show just how much we love one another. It is not enough to say it, but better to show it. Just like the example of the Gemba walk, we go out among everyone with humility in our heart and the desire to make things better for others. That is putting love into action. But, it must be done out of humility and love.
James wrote, “Humble yourselves before the Lord, and he will lift you up in honor.” (James 4:10 NLT)
If we remain humble before the Lord and show His love to others, then God will lift us up in honor. By living a humble life and walking daily in righteousness, we can stand firm in His grace.